Arrival and departure information for The Coastal Express
If your booking includes transfers, your travel documents contain the required vouchers that you will need to present to the bus driver.
Transfers are usually unaccompanied and operated by a charter bus (fixed times) or an airport express bus (official schedule). The fixed times align with your ship’s arrival. Therefore, waiting times at the airport may occur.
Transfers outside of this schedule must be arranged independently and at your own expense. If your booking doesn’t include any transfers, you can still book the transfers outlined below by contacting our Customer Service Center. For more information, please refer to your booking confirmation.
Arriving/departing in Bergen
Transfers if arriving in Bergen before your voyage
From the airport
The journey from the airport to Jektevik Terminal is approximately 45 minutes. To get to the terminal, take the Flybussen (the official airport shuttle bus) from platform A5 in front of the arrivals hall. You can find the transfer times on the official timetable. Click here for a map of the terminal.
For the city center, the closest Flybussen stop for each hotel is as follows. Click here for a map of Bergen.
Clarion Collection Hotel Havnekontoret: Dreggsallmenningen (26 m)
Clarion Hotel Admiral: Strandkaiterminalen (120 m)
Clarion Hotel Bergen: Torget C (240 m) or Torget D (140 m)
Magic Hotel Kløverhuset: Torget C (200 m)
Magic Hotel Korskirken: Torget C (200 m)
Radisson Blu Royal: Dreggsallmenningen bus stop (28 m)
Thon Hotel Rosenkrantz: Torget C (270 m) or Torget D (170 m)
From the railway station (to your hotel or to Jektevik Terminal)
As you disembark the train, exit the railway station under the archway to your right. The Hurtigruten Transfer Service Bus to the city center and Jektevik Terminal will be waiting outside – please do not go to the central bus station. The bus will leave 20 minutes after your train arrives.
To the railway station (from your hotel or from Jektevik Terminal)
You will be picked up from your hotel 45 minutes prior to the train’s departure.
At the terminal
Nøstegaten 30, 5010 Bergen. Open: 1:00-8:00 p.m. on departure days
Located on the second floor of Jektevik Terminal, the Hurtigruten Guest Lounge is open from 1:00 p.m. Before boarding your ship, you’ll be able to relax in this beautifully furnished area, decorated in the same style as our ships for a seamless experience from land to sea.
Take a load off in the many comfortable chairs and sofas. Meet and chat to your fellow travellers. Connect to free Wi-Fi and plug into USB chargers and sockets. A large interactive touchscreen table at the entrance will show detailed information about any bookable optional excursions, while short films of the voyage highlights play on screens throughout the lounge.
Luggage lockers of varying sizes are also available and can be paid for by credit card. Our luggage service is open between 1:00-2:30 p.m.
Once checked in, all guests must attend a safety briefing in the Guest Lounge Lecture Hall.
Please note: the latest arrival time for guests is 30 minutes before the ship’s departure.
Transfers if departing Bergen after your voyage
Hurtigruten ships arrive back in Bergen at 2:45 p.m. Transfers to the airport, railway station and city-center hotels are arranged for after this time. Detailed information will be given on board the ship.
Arriving/departing in Trondheim
Currently we do not provide any individual transfers in Trondheim. To get to the city center from the airport, we recommend travelling by taxi, the airport express bus (Værness Expressen) or the local train.
To travel between the airport and the Hurtigruten pier, the most convenient option is by taxi as the closest public transport option is around 500m away from the pier.
For public transport we recommend using the online platform Entur, which serves as a travel planner and ticket platform.
For taxi services, we recommend Trønder Taxi (0047 – 07373). You can pay cash or by credit card.
The airport express bus (Værness Expressen) is a convenient option to travel to the city center. You can find the transfer times and bus stops in the city center on the official timetable. There is at least one departure per hour and it takes approx. 30 minutes. Timings may vary during peak times.AC
You can purchase a ticket at the airport, on the bus or through their app called Værnes Ekspressen (available for Android and Apple).
If you are staying at the Clarion Hotel Trondheim, Søndre gate is the closest bus stop.
The R70 train goes between Trondheim Værnes airport and Trondheim S railway station, and it takes approximately 40 minutes. There is at least one departure per hour and it is the most affordable option.
Click the link for more details: Entur – nasjonal reiseplanlegger.
Upgrade to Platinum
Travel in style in Bergen and Trondheim by upgrading to our Platinum package. Platinum guests can enjoy a transfer in a private, wheelchair-accessible car or taxi between the airport, hotels, and pier or terminal. Pick-up time from the hotel to the airport is three hours before your flight’s departure time.
Arriving/departing in Kirkenes
Transfers between the Hurtigruten Quay, hotels, and Kirkenes Airport are run by a Hurtigruten charter bus. The journey takes approximately 30 minutes.
Please note: If there is a large number of passengers, there will be several buses departing to different destinations. Please ensure that you board the correct bus.
Arriving in Kirkenes before your voyage
To Hurtigruten Quay
12:00 p.m. from the airport
12:00 p.m. from Thon hotel
To the city center/hotels
8:30 p.m. from the airport
Departing Kirkenes after your voyage
To the airport
9:00 a.m. from Hurtigruten Quay
9:30 a.m. from Thon hotel
Arriving/departing in Tromsø
To get between the airport, the city center, and the Hurtigruten Terminal, take the red Bussring (official airport bus), which departs in front of the arrivals hall.
You can find the transfer times on the official timetable, but these may vary on weekends. The transfer time to the terminal is approximately 15 minutes, and the closest stop is ‘Prostneset’.
Arriving/departing in Oslo
To travel between the airport and the city center, take the Flytoget airport express train from the platforms right next to the baggage claim exit. Your ticket is included in your travel documents as a QR code - you will need to scan this to enter the platform, and again as you leave the train. This is valid on either of the Flytoget trains (F1 and F2), but not on regular VY trains.
The service leaves every 10 minutes from platform 3 (subject to change) and takes around 20 minutes to Oslo Central Station; please see the timetable for more information. All trains are equipped with free Wi-Fi, power sockets and toilets. All our hotels are within walking distance of Oslo central station (Jernbanestasjon/Oslo S).
On return to the airport, the Flytoget F1 and F2 trains depart from platform 10 at Oslo Central Station.
In Bergen, Trondheim, Kirkenes, and Tromsø, all offered transfers can accommodate guests using wheelchairs. This service must be pre-booked by informing about measurements and type of wheelchair, and specification of needs of the guest. In Bergen, separate private transfers can be ordered at an additional cost.
For assistance in Oslo in order to use the airport express train Flytoget, please contact [email protected] or call +47/477 70 098 at least 24 hours in advance. This service is free of charge.
In the event of an emergency while travelling to and from your voyage, you can contact us 24 hours a day, seven days a week by calling: +1 8889706509