Contact us
From first questions to final details, we’re here to help you on your way along the coast.
We are here to help
Whether you have a question, want to plan your voyage, or need help with an existing booking, we’re here to make things easy.
Before you get in touch, you might find the answer you need in our FAQs or Help pages – they’re full of helpful tips our guests often ask about.
Frequently asked questions
We’ve gathered the most common questions from guests so you can find answers fast.
Preparing for your journey
Need help getting ready for your trip? From travel tips and packing ideas to arrival details and departure times, our Help hub has you covered.
Get in touch
Our phone lines are open 24/7. For the quickest service, try calling outside our busiest hours, 6:30 AM–11:00 AM (PST).
Phone: +1 888 338 4303
Email: [email protected]
Looking for brochures? You can read or request them here.
Addresses
Our corporate address is 22722 29th Dr SE, Suite 100, Bothell, WA 98021 . This address is not open to the public for reservations. To inquire or book, please contact our 24/7 reservations team by phone or email, or visit your local travel agent.
Please submit checks to P.O. Box 103484, Pasadena, CA 91189-3484.
Share your feedback
Your experience matters to us. If you’d like to tell us how your journey went, or if you’d like to request a refund, please fill out our feedback form. We read every message and take your thoughts to heart.
