Payments

You can make payments online in My Booking or on our Make a Payment page. Your booking and payment reference are found on your financial document, where you also find a payment link.

If you choose bank transfer, please include your payment reference to ensure the payment is correctly allocated. We recommend emailing us once the transfer has been sent so your booking isn’t cancelled while the payment is processing. Bank transfer details can be found on your financial document.

We accept the following payment methods for online bookings:

  • Visa

  • Mastercard

  • Maestro

  • UnionPay

  • JCB

  • American Express (for booking only, not accepted on board any ship except MS Nordnorge)

You can also pay by bank transfer, wire transfer. For wire transfers, please advise us if sending a payment so that your booking is not canceled while waiting for payment. Wire transfer details are listed on your invoice.

Effective September 1, 2026, checks are no longer accepted.

Prior to September 1, 2026 only: Please make checks payable to Hurtigruten Americas, Inc. and notate your booking number in the memo line. Checks can be mailed to, P.O. Box 103484, Pasadena, CA, 91189-3484, USA.

You’ll receive a new invoice or confirmation document by email each time you make a payment or add a service to your booking.

Please check your invoice carefully, including:

  • Your full name (as it appears on your passport)

  • Travel dates

  • Total price and selected services

If anything looks incorrect, simply reply to the original email and let us know – we’ll be happy to help.

Your payment will be charged in the currency shown on your invoice. This depends on the market where your booking was made.

Please note that any currency conversion or foreign transaction fees are determined by your bank or card provider.

The final balance is due 90 days before departure. Your exact due date can be found in the bottom section of your invoice.

Yes, we’ll send you a reminder email before your final balance is due - but we still recommend checking your invoice to confirm the exact payment date.

Yes, you can split your payment across two credit cards. To do this, please visit our Make a Payment page and follow the instructions provided.

If payment isn’t received by the due date, your booking may be cancelled in line with our booking conditions.

If you’re experiencing difficulties making your payment, please contact us as soon as possible so we can advise on next steps.

Unfortunately, we’re unable to extend the due date.

  • Booking 104 days or more before departure: A deposit of 25% of the total price is due within 7 days of booking. The final invoice for the remaining balance is sent 104 days before departure, or once your deposit payment has been received, whichever is later. The remaining balance is due 90 days before departure.

  • Booking 103 to 91 days before departure: You will receive an invoice for the full amount, due 90 days before departure.

  • Booking 90 days or less before departure: Full payment is due immediately at booking via a payment link.

When you request an extra service online, we first check that it fits your itinerary. This can take up to 48 hours.

Once the service is confirmed and added, we’ll automatically send you an updated confirmation:

  • If your departure is more than 90 days away, the cost will be added to your final balance.

  • If your departure is within 90 days, the service must be paid immediately to be confirmed.

All on-board purchases are handled directly by the ship. If you have questions about a receipt or charge, please contact the ship you traveled with. You can find contact details for each ship on their individual pages.

Yes! If someone you know is sailing with us, you can arrange a gift to be waiting for them on board. Simply contact the ship's reception directly and they can organize gifts or drinks to be delivered to their cabin.

Unfortunately not, we do not offer gift cards for sale outside of the Nordics.

You’ll receive your invoice 104 days before departure.  

Please check your invoice carefully, including: 

  • Your full name (as it appears on your passport) 

  • Travel dates 

  • Total price and selected services 

  • If anything looks incorrect, simply reply to the original email and let us know – we’ll be happy to help. 

The final balance is due 90 days before departure. Your final payment due date can be found in the bottom section of your deposit document.