Travel to Norway
Important information about entry requirements for travel to Norway and what to do if your flight is disrupted.
Essential Entry Requirements for Your Trip
Before you embark on your journey, please familiarize yourself with the travel regulations and requirements for your destination. While it is your responsibility to identify and obtain all required documents, we're here to assist you!
We do not accept any responsibility if you cannot travel, or incur any other loss because you have not complied with any passport, visa, immigration requirements or health formalities. You agree to reimburse us in relation to any fines or other losses which we incur as a result of your failure to comply with any passport, visa, immigration requirements or health formalities.
Passport and visas
All guests must present valid travel ID documents when they check-in to a voyage. This can be either:
A valid passport with a validity of six months post-voyage
A national ID card with travel rights (for Nordic residents and residents of Schengen countries)
Please note that a valid passport or EU/Schengen travel ID is required for those traveling on The Svalbard Express. You will not be permitted to disembark the ship while it is docked in Svalbard without one.
All guests should obtain up-to-date advice on passport and visa requirements from the Embassy, High Commission or Consulate of the destination or country(ies) through which you are traveling.
There are no compulsory vaccinations or health requirements for traveling to Norway, but it is the responsibility of all passengers to check and make sure they comply with any health requirements at the time of travel. For the most up-to-date guidance, check the Norwegian Institute for Public Health website.
We suggest you consult your doctor or relevant health authorities about any precautions you should take with regard to deep-vein thrombosis (DVT).
Hurtigruten complies with ISPS regulations (International Ship and Port Security System) so all luggage is inspected by X-ray/metal detector upon arrival at the port facility or ship. These regulations also include hand baggage scans in all ports of call throughout the course of your voyage.
The below list is not exhaustive. The SSO/Captain are authorized to make a professional judgment as to the legality of any item declared, detected, or discovered on board.
Prohibited items include:
Illegal drugs, narcotics, and illegal substances
All firearms including replicas imitations, non-firing weapons, starting pistols and their components (including but not limited to the following items: Guns, operational or replicas, ammunition of all types, BB Guns, Compressed Air Guns, including Paint Ball Guns, Flare Guns, Gun Lighters, Gun/Firearms Parts, Pellet Guns, Spear Guns, Starter Pistols, Realistic Replicas of Firearms)
All explosives and replicas (including, but are not limited to, the following items: Blasting Caps, Dynamite, Fireworks, Pyrotechnics, Hand Grenades, Plastic Explosives, Bomb Making Components, Gun Powder)
Pointed weapons and sharp objects (including, but not limited to, the following items: throwing stars, flick- or gravity knifes, daggers, knifes or scissors with blade longer than 7 cm (including folding pocket knives), open razors, Spears or Spears gun, archery equipment, crossbows, crossbow bolts and long bow arrows, sabers, swords, Skean Dhus or Kirpans, axes)
Blunt weapons (including, but not limited to the following items: knuckle dusters, brass knuckles, clubs, coshes, batons, flails or nunchaku and other items adapted or intended for use as an offensive weapon)
Restraining Devices (including, but not limited to the following items: handcuffs, leg or head restraining straps)
High voltage stun devices and items containing incapacitating substances (including, but not limited to the following items: tasers, gas guns, tear gas spray, mace, phosphorus, acid and other dangerous chemicals that could be used to maim or disable, poison)
Flammable substances unless carried in limited quantities (including, but not limited to the following items: petrol, methylated spirits, lighter fuel, paints, thinners, large batteries, etc)
Candles or incense
Compressed gas tanks, bottles, cylinders (including, but not limited to the following items: dive tanks, propane tanks, large aerosol cans)
Items containing heating elements (including, but not limited to the following items: Immersion Heaters, Heating blankets, infrared heaters, water heaters, coffee machines, etc)
Remote-controlled or independent flying devices (including, but not limited to the following items: drones, toys, kites of any kind)
Self-balancing hover boards, air wheels, recreational scooters, Segways
Emergency Position Indicating Radio Beacons (EPIRB), ham radios, satellite phones, transformers, laser and laser pointers, signaling jamming devices
Preparing for Your Flight to Norway: Flight Tips and Support for Delays or Cancellations
Get ready for your Norway adventure by checking into your flight in advance. We're here to assist you in case of any flight hiccups. If you've booked through a third party, please contact your supplier for support and assistance.
Flying to Norway is one of the most convenient and seamless ways to get to your port of embarkation. To ensure a smooth and hassle-free travel experience, we highly recommend that you complete your flight check-in process in advance. Please visit your airline's official website approximately 24 to 48 hours before your scheduled flight.
We no longer issue physical tickets as all details are now electronic. When checking in for your flight and/or voyage, we kindly request that you present your valid passport.
Of course, sometimes flights are delayed or cancelled, but you can rest assured that we are on hand to help if disruptions do occur.
Please note: If you have booked your flights through a third party and run into trouble, please contact your supplier for further assistance.
FAQs: Flight delays and cancellations
When your travel itinerary faces delays, follow these steps for a hassle-free journey:
Stick to Your Schedule: Head to the airport as originally planned.
Delayed First Flight: If your first flight is delayed, board it as scheduled. Sometimes, your flight may still be on time, or the next aircraft will wait for delayed passengers.
Missed Connecting Flight: If you miss a connecting flight, visit the airline's service desk at the connecting airport. They may have already rebooked you. Also, reach out to us for assistance.
Earlier Flight Options: If your new departure time could lead to missing your ship's departure, ask the airport service desk for an earlier flight. Arrive at the airport nearest to your departure port at least 90 minutes before your ship's departure. If this isn't feasible, contact us for alternative arrangements.
We're here to help make your journey as smooth as possible.
If your flight plans have been changed, follow these steps:
Check Your Booking: Visit the airline's website and use the reference number from your travel documents (e.g., A1B2C3).
Rebooking: You may have already been rebooked to an alternative departure. Ensure your new flight arrives in time to embark the ship. Arrive at the nearest airport to your ship's departure port at least 90 minutes before departure.
Contact Us: If you haven't been automatically rebooked or if your new flight times conflict with your ship's departure, please get in touch with us.
In case of flight cancellation, please follow these steps:
Contact Airline Service Desk: Reach out to the airline's service desk at the airport. They should provide you with alternative flight options and, if needed, arrange accommodation.
Check New Flight Timing: When you receive new flight times, ensure that you'll arrive at the nearest airport to your ship's departure port at least 90 minutes before the ship departs.
Contact Us for Assistance: If the airport service desk can't assist you or the new flight times don't allow you to board the ship on time, please get in touch with us.
To address flight delays and ensure a timely arrival at the ship's departure port:
Review Transfer Timetable: Check the transfer timetable and catch the next available bus.
Consider Taking a Taxi: If there are no more transfers that day or the last one won't get you to the ship's departure port on time, opt for a taxi.
Contact Us if Needed: If, despite taking a taxi, you won't make it to the port on time, please reach out to us.
Please take the following steps when dealing with missing luggage:
Register Your Missing Luggage: Begin by registering your missing luggage at the airport or online via the airline's website. Missing luggage can take time to locate. Therefore, please provide details of your trip, including your ship and hotel stays, along with dates.
Receive Property Irregularity Report (PIR): The airline will provide you with a Property Irregularity Report (PIR) receipt for your missing luggage.
Contact Onboard Reception: If your luggage hasn't arrived before you board the ship, bring your PIR receipt to our onboard reception. Our staff will assist in getting your bags delivered onboard and guide you on purchasing essential items. We will do our utmost to assist in acquiring medication, but we cannot promise results. It's highly recommended that you place very important items to in your carry-on case.
Keep Receipts: Retain all receipts for your claim against the airline.
For return flights, follow the same process. Your luggage will be delivered to your home address by the airline as soon as possible.
If you've booked flights through us and intend to modify your flight itinerary, please inform us of the changes. For those who've booked through a third-party provider, kindly reach out to them regarding flight changes.
In the event you've booked your flights through us and are informed (either in advance or at the airport) that your air tickets are set to stand-by, this is often due to airline overbookings. It's important to note that we don't arrange stand-by tickets, and you have the right to request a confirmed seat on the flight. Airlines are aware of your cruise booking and the importance of arriving at your destination on time.