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Photo: Yann Bougaran Photo

Cookies on hurtigruten.com

Today, the vast majority of websites use cookies to enhance the user experience. A cookie is a text file that is added to your browser’s internal memory when you visit or interact with a website. With the new legal framework and new EU regulations on data protection, many are wondering what “cookies” are. Here you will find information about how we use cookies on the hurtigruten.com website.

Use of Cookies

“Cookies” are a standard technology that almost all websites use today. A cookie is a small text file that is added to your browser’s internal memory and allows us to keep track of what you add to your shopping cart and what items are displayed, as well as providing statistics that we use to make our web pages better for our users. Most modern browsers (Google Chrome, Firefox, Internet Explorer, Safari, Opera, etc.) are set to accept cookies automatically, but you can choose to change settings so that cookies are not accepted. Please note, if you do not accept cookies many websites will not function optimally. To change cookie settings, please see the "Help" section of your browser or visit aboutcookies.org

Like most other websites, we collect information automatically and save it in log files on our servers. This is information such as which type of browser you use on our website, broadband providers (ISPs), operating systems, date and time of visit, as well as some data about navigation.

We use the information we collect to analyze trends so that we can make our web pages better for those visiting us online. Information will only be used internally and will not be forwarded to any third party and/or other persons outside Hurtigruten. We never store information that can identify you personally.

Cookies on Our Pages

Google AdWords

AdWords uses different cookies that allow us to display AdWords advertisements based on your actions on our website (e.g. if you read about a trip or add something to your shopping cart). We also use AdWords cookies to find out which of our advertising campaigns work best.

AB Tasty

ABTasty

Helps us show the same version of the page every time you visit it. Lasts for 13 months.

ABTastySession

Used to create statistics for our tests. Lasts as long as your visit on the website.

ABTastyData

Used to create statistics on which sites were visited. It is not a cookie, but is saved in “Local Storage”.

Cloudflare

__cfduid

Used to confirm that the visit comes from a known machine, also when you visit a website from a network that may be insecure (e.g. from a coffee shop). Cloudflare is a service we use in order to make our web pages faster and more secure.

Facebook

Facebook uses different cookies so that we can display Facebook ads based on your actions on the website (e.g. if you visit a page about a trip).

Fastforms

We use Fastforms to create forms you fill out on the website, like the sign up page for our newsletter. If you visit a page with a form, Fastforms can save cookies in your browser.

Google DoubleClick

DoubleClick uses multiple cookies that enable us to display ads in the DoubleClick network based on your actions on the website (e.g. if you visit a page about a trip or add something to your shopping cart).

Google Analytics

_dc_gtm_XXX

Helps us to see data about age, gender and interests in Google Analytics. XXX corresponds to our Google Analytics ID. This is anonymous and on group level. In other words, we cannot see details about a particular person, only distribution among different age groups and so on.

ClientID, _ga og _gid

Keeps track of how many times you have visited our pages, so that we can see how many users visited for the first time and how many users visit our pages more frequently. We can also see where you come from (search engine, links, etc.) and which pages you have visited on our website.

Hotjar

_hjClosedSurveyInvites

Makes sure that you do not get invitations to participate in surveys more than once.

_hjDonePolls

Makes sure that you do not get invitations to respond to surveys you have already completed.

_hjMinimizedPolls

Used to avoid displaying invitations to surveys when you have minimized them.

_hjDoneTestersWidgets

Makes sure that we do not show you surveys to which you have already responded.

_hjMinimizedTestersWidgets

Used to avoid displaying invitations to full screen surveys when you have minimized them.

_hjDoneSurveys

Makes sure that we do not display surveys to which you have already responded.

_hjIncludedInSample

Used for determining whether we should collect statistics about your visit to analyze the traffic on the website.

_hjShownFeedbackMessage

Used to avoid displaying invitations to full screen surveys when you have minimized them.

Infinity Call Tracking

ictf_dcm_gid

Helps us figure out how well our DoubleClick ads work.

ictf_master

Keeps track of how many times you have visited our pages.

ictf_il1301

Keeps track of where you come from (search engine, links, etc.) before you visited our pages.

ictf_in1301

Helps us always display the correct phone number for your visit.

ict_0

Keeps track of where you come from and which telephone number must be displayed to you, also across websites.

ict_master

Keeps track of how many times you have visited our pages, also across websites.

OptinMonster

_omappvp og _omappvs

Allows us to display or hide registration for newsletter based on whether you have visited the website before.

om-XXX og om-success-XXX

Makes sure that we do not show you the newsletter registration window if you have already said yes or no. XXX is a number that varies from registration to registration, so that we know which invitations we do not need to display.

om-success-cookie

Makes sure that we do not show you the newsletter registration window if you have already said yes or no.

om-session-pageviews

Helps us to show you the newsletter registration window after you have visited a certain number of pages. Is not a cookie, but is stored in “Session Storage”.

om-session-start

Helps us to show you the newsletter registration window after you have visited the website for a certain period of time (e.g. more than 15 seconds). Is not a cookie, but is stored in “Session Storage”.

Task Survey

surveyDialog

Makes sure that we do not show you surveys to which you have already responded or said no.

TradeTracker

uf

Used when you book a trip, so that our affiliates will be paid for sending traffic to us.

YouTube

When you play a video on our pages that is located at YouTube.com, YouTube will save cookies to your browser.

Hurtigruten Cookies

cartContinueUrl

Contains the address we shall forward you to when you proceed with your order. Is not a cookie, but is stored in “Session Storage”.

cartTotalPrice

Contains the total price of the trip you are about to book. It is not a cookie, but is stored in “Session Storage”.

labels_xx

Helps us to display the webpage in the correct language. "xx" varies according to the language that the webpage is on. Is not a cookie, but is stored in “Session Storage”.

portToPortFiltering and voyageOnly

Helps us to remember what choices you have made (for example, the number of travelers) when you are searching for a trip. Is not a cookie, but is stored in “Session Storage”.

transactions

Saves order number every time you book a trip. Help us tracking these bookings twice.

__RequestVerificationToken

Protects our websites from CSRF attacks ( Cross-site request forgery).

eucookielawnoticeshown

Used to save whether you have seen the information about our use of cookies. Is not a cookie, but is stored in “Local Storage”.

personalized

Used to save the last trip you have viewed so that we can customize the website to what you are interested in. Is not a cookie, but is stored in “Local Storage”.

userChoiceApplied2

Makes sure that we can display the webpage in the correct language if you have chosen this yourself in the menu.

quoteId

Used for storing the ID number of the booking while you book a trip. Is not a cookie, but is stored in “Local Storage”.

quoteTimestamp

Used for storing the time of booking while booking a trip. Is not a cookie, but is stored in “Local Storage”.

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