Managing your booking

Yes, if your date of travel is over 90 days away and you have paid the deposit or the balance; or if travel is less than 90 days away and you have paid the full balance, you will receive a Booking Confirmation email with your booking reference number. 

If you don’t see the email, please check your spam or junk folder.

You can view our latest booking terms and conditions here. For information on how we handle your personal data, please see our Privacy Policy.

You can view and manage your booking details at any time through My Booking. Simply enter your booking reference number and the email address used when booking.  Note that only the lead passenger can access My Booking, but they can share access with other passengers.

If your booking was made through a travel agency, access to My Booking is not available. Please contact your agent directly to access your booking details and make any changes.

If you’d like to change or cancel your booking before your trip, please contact us at [email protected]. Note that cancellation and admin fees will apply. To review these fees, go to our terms and conditions.