Safer together

As we prepare for the safe restart of our expedition cruises, we’ve introduced strict measures on all our Hurtigruten Expedition ships to reduce the risk of COVID-19.

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Your safety is our highest priority.

Our highest priority is the safety of our guests, our employees, and the communities we visit. We have partnered with health and safety experts to design protocols and procedures to be safer together as we restart our expedition operations.  

We continuously evaluate our health and safety procedures and update the information on this page. Specific requirements may vary according to the sailing, local requirements, the latest scientific and medical advice, and conditions at the time of sailing. We will inform you of the specific measures in place for your cruise before departure.

What we do

Embarkation screening

We have put strict embarkation requirements in place for both guests and crew members. Specific requirements may vary by sailing but may include pre-travel testing, health screening, and requesting proof of vaccination.

New health and safety protocols

In addition to enhanced cleaning and disinfection, we have introduced new protocols that include face mask regulations, capacity limitations, and other measures in line with local requirements.

We carry out continuous monitoring to identify risks and take prompt action.

We regularly monitor the health of our guests and crew during each cruise. If required, we will initiate our robust outbreak prevention and response procedures.

Onboard Medical Center with high-quality care and expertise

We have expanded our onboard medical capabilities. Our expedition ships feature a well-equipped Medical Center staffed with a doctor and nurse, available at all hours.

What you do

Travel requirements

We expect you to follow all applicable travel or quarantine restrictions, both at home and your destination.

Embarkation screening

We will inform you of the embarkation requirements for your cruise in advance. Please ensure that you fulfil all the obligations before you travel. We also ask that you arrive at your assigned check-in time to adhere to social distancing requirements.

Health and safety protocols

To ensure everyone’s safety, you will be required to follow all social distancing, face covering, and handwashing policies during your cruise.

Monitoring and testing

We ask all guests to be alert for symptoms of COVID-19 and follow procedures for informing our staff as soon as any symptoms appear.

Joining your Hurtigruten Expedition

Embarkation requirements

Before your departure date, we will inform you of the latest requirements for your specific sailing. The screening process upon embarkation may vary according to your sailing, local regulations, the latest scientific and medical advice, and conditions at the time of sailing.

Our standard travel documentation is also required for each cruise. This includes a doctor’s approval for remote destinations such as Antarctica, the Northwest Passage, Northeast Greenland, and transatlantic crossings.

Check-in

Check-in procedures have been modified to enable social distancing and the screening upon embarkation. Floor markings will be in place and hand sanitizer will be available. Guests, crew, and check-in staff will be required to wear face masks during the check-in process.

To ensure social distancing during check-in, you will be assigned an embarkation time before your departure date.

Life on board

Face masks on board

Currently, you are required to wear a mask in public areas indoors, except when eating and drinking. Outside on deck, you may remove your face mask if social distancing is possible. Policies may vary by destination, according to local requirements.

Social distancing

We plan to sail with a reduced passenger capacity to enable greater social distancing on board. We have also reduced the guest capacities of public spaces like restaurants and lecture halls so that all guests can enjoy our services and activities with peace of mind.

Cleaning and hygiene

We’ve enhanced our standard practices with additional cleaning protocols to reduce the risk of COVID-19 and other infectious diseases.

All public spaces are regularly cleaned and disinfected throughout the day and hand sanitizer is available throughout the ship. We have increased the frequency of all cleaning procedures, especially for frequently touched areas.

Guest cabins are cleaned and disinfected daily. Our housekeeping staff are equipped with Personal Protective Equipment (PPE) and are trained in new methods to reduce the risk of COVID-19.

Expedition lectures and activities

One highlight of Hurtigruten Expeditions is the wide array of expedition activities we provide on board, from lectures to activities in our Science Center. As we restart operations, we plan to offer all of our standard onboard activities.

We have introduced enhanced cleaning and disinfection measures for public areas like the Science Center. Hand sanitizer will be available and frequently touched points regularly cleaned. Lecture hall seating capacities have been adjusted to allow for social distancing. On some ships, we offer streamed lectures for you to enjoy them from the comfort of your cabin.

Dining

We have adjusted our food and beverage services to reduce the risk of COVID-19.

We have reduced seating capacity and extended opening hours in our restaurants to allow for increased distance between tables. Our new reservation system for restaurants minimizes wait times. At restaurant entrances, guests will find hand sanitizer dispensers and undergo a temperature check with a contactless temperature scanner.

We have adapted menus and services to offer individual dishes rather than self-service buffets. We also provide a ‘takeaway service’ for guests who wish to dine in their cabin.

Our Explorer Lounge and pool bars, where offered, will operate via table service only.

Hotel and wellness facilities

Our pool, spa, gym, and other wellness facilities will be open on all ships that feature them. Use of these facilities and certain services may be limited.

We have introduced new procedures in these spaces, including enhanced cleaning and disinfection and limited guest capacity. In some cases, you must make a reservation in advance.

Medical services

Our expedition ships feature a small onboard hospital working 24 hours a day. Every ship has a medical team with a doctor and at least one nurse, supported 24/7 by dedicated land-based experts. Our medical staff can conduct rapid COVID-19 tests on board and are trained in outbreak prevention and response.

Exploring on shore

Activities, landings, and shore excursions

We plan to offer shore excursions, expedition landings, and small-group expedition activities when we restart our expedition cruises. In addition to joining one of our organized activities or shore excursions, we expect that you’ll be able to explore independently in ports (where possible). Specific offerings and availability will depend on your itinerary and conditions at the time of sailing.

We follow all mandates from local governments and communities when exploring on land and adjust our plans and procedures, as needed. In some cases, this may mean restricting certain activities or independent exploration.

Safety measures on shore

We’ve adjusted our procedures for expedition landings and small group expedition activities like kayaking and hiking. These include new cleaning and disinfection measures for equipment and small boats (RIBs), social distancing, and wearing face masks when social distancing is not possible.

We work with our local partners to implement health and safety policies on all shore excursions. These may include limiting guest capacities on excursions and transfers and new cleaning and disinfection procedures.

You will be required to wear a face mask when visiting communities, both with the Expedition Team and on shore excursions. On nature landings and in wilderness areas, you may remove face masks if social distancing is possible.

Frequently asked questions

Check. Hurtigruten Expeditions will require proof of vaccination for COVID-19. This policy applies to all Hurtigruten Expeditions sailings with a departure date in 2021.

Guests must provide proof of having been fully vaccinated with a COVID-19 vaccine authorized by the European Medicines Agency (EMA) at least 21 days before embarkation. As of 1 July 2021, these approved vaccines include Comirnaty (BioNTech/Pfizer), Moderna, Vaxzevria (AstraZeneca) and Janssen (J&J) vaccines.

Hurtigruten Expeditions will continue to monitor local requirements and the latest scientific and medical guidelines. Travelers should consult a medical professional for health information and advice regarding vaccination.

This policy applies to all Hurtigruten Expeditions sailings with a departure date in 2021.

We will continue to evaluate our policies and procedures for future Hurtigruten Expeditions sailings.

This vaccination requirement does not apply to Norwegian Coastal Express cruises.

Hurtigruten Expeditions accepts COVID-19 vaccines authorized by the European Medicines Agency (EMA). You can find these vaccines here. As of 1 July 2021, these approved vaccines include Comirnaty (BioNTech/Pfizer), Moderna, Vaxzevria (AstraZeneca) and Janssen (J&J) vaccines.

We will confirm the approved means of proving vaccination before your departure date. Proof of vaccination will be required upon embarkation and possibly during your trip when requested by medical staff or public health authorities.

For sailings departing in 2021, we can only accommodate guests who have been fully vaccinated at least 21 days before departure. This applies to guests of all ages.

Guests who are not able to be vaccinated are encouraged to contact Hurtigruten Expeditions to discuss options for rebooking to a future departure.

COVID-19 vaccination is required only for guests on sailings with a departure date in 2021. If you are booked on one of these sailings and cannot provide proof of being fully vaccinated at least 21 days before your departure date, you will be denied boarding at embarkation. Please contact Hurtigruten Expeditions as soon as possible to learn about your options. 

If your booking was made before the adoption of this policy on July 1, 2021, and you are unable to be vaccinated in time for your departure date, please contact Hurtigruten Expeditions to discuss your options for a refund or rebooking.

At this time, we require guests to bring proof of a negative COVID-19 PCR test no older than 72 hours.

We also require a negative rapid test conducted during the embarkation process. The rapid test will be provided at embarkation.

Specific requirements may vary by sailing, based on regional requirements, the latest scientific and medical advice, and conditions at the time of sailing.

Yes, all guests are subject to our embarkation requirements.

These requirements may include testing, a mandatory health self-declaration form, and other screening procedures to reduce the risk of COVID-19. All of our health and safety protocols and embarkation requirements will be adjusted according to conditions at the time of each sailing.

Currently, we do not require crew members to be vaccinated. However, to mitigate the risk of COVID-19, our crew members follow several stringent protocols at embarkation and during our cruises. These include testing, quarantining, social distancing, and regular monitoring while on board.

All of our health and safety protocols, including for our crew members and staff, are constantly adjusted to conditions at the time of each sailing. You can find the latest embarkation requirements on our website.

Check. Currently, face masks are required for guests and crew in several situations during your cruise.

You are required to wear a mask in indoor public areas, except when eating and drinking. Outside on deck, you may remove your face mask if social distancing is possible.

When visiting communities, you’ll be required to wear a face covering. On nature landings and in wilderness areas, face masks may be removed, if social distancing is possible.

We continuously evaluate our face-mask policies as our overall health and safety procedures evolve. Policies may vary by destination, according to local requirements.

If you experience any symptoms of COVID-19, you will be requested to self-isolate in your cabin and call reception immediately. These include a new persistent cough, shortness of breath, difficulty breathing, fever or chills, a new loss of taste or smell, vomiting or diarrhea. Our medical staff can conduct rapid COVID-19 tests on board. If required, we will initiate our robust outbreak prevention and response procedures.

In addition to rigorous screening upon embarkation, we monitor the health of everyone on board throughout the cruise. We have installed contactless temperature scanners around the ship and at the entrance to our restaurants for daily guest screenings. We also regularly screen the health and temperature readings of our crew.

Our medical staff can conduct rapid COVID-19 tests on board. You may be required to take a COVID-19 test during the cruise. This could occur if required by local authorities or if you experience symptoms of COVID-19.

Travel restrictions worldwide are constantly evolving. We understand that some guests may currently need a negative COVID-19 test to return home or continue international travel after a cruise. As we plan for the restart of our operations, we are looking at these requirements closely and are considering how we can assist you in complying.