Our Northern Lights Promise

Why we can make this promise

Where we sail on the Norwegian coast is directly beneath the Auroral Zone, an area of consistent and heightened Northern Lights activity.

Our ships act as floating, mobile observatories that move between areas where there is a lot of cloud cover to places where it’s clear skies and perfect conditions to see the aurora when it appears.

How we help you to see the aurora

All the cabins and suites on our ships have an ‘Northern Lights alert’ which will tell you whenever we spot sightings of the aurora, so you can rush to your window or outside to catch them.

Our crew will announce occurrences of the aurora to your cabin or suite at any time of the day or night. You can switch these announcements on and off as you prefer.

*Northern Lights Promise Terms & Conditions

Subject to the following 'Terms and Conditions'

• This offer applies to all new bookings of voyages of 11 days or more along the Norwegian coast aboard The Coastal Express, The North Cape Line, and Hurtigruten from Hamburg, departing between 20 September and 31 March.

• A Northern Lights occurrence is defined as a sighting from the ship which is recorded by the ship’s deck officers and which is announced to passengers on board. An occurrence can last anything from a few minutes to a matter of hours, and the ships decision as to whether the Northern Lights occurred is final.

• We announce occurrences of the Northern Lights on board the ship and you have the option of announcements direct to your cabin or suite. We hope that you will experience seeing the Northern Lights whilst on your voyage with us of 11 days or more, but we cannot be held responsible if you don’t.

• We promise that in the event of there being no Northern Lights occurrence as defined above, you will receive a 6 or 7-day Original Coastal Express Classic Voyage, departing between 20 September and 31 March of the following year in an unspecified inside twin cabin on a full-board basis free of charge. You may upgrade to another grade of cabin subject to additional costs and availability. Please note that upgrading to suites with this offer may not be available.

• We reserve the right to withdraw or amend the offer at any time. Please check at the time of booking as to the current status of the offer. The offer must be claimed and booked within 28 days from your return date. A choice of departure dates will be given.

• The offer excludes flights, transfers, all onboard expenses, excursions, and luggage handling. The offer does not apply to interrupted or cancelled cruises (for any reason) with the effect that (a) the actual length of the cruise in days is less than 11 days, and/or (b) the cruise does not call its scheduled embarkation or turnaround port, and/or (c) actual disembarkation of the cruise occurs in a port north of Trondheim. Bookings are non-transferable, non-changeable, and have no cash value. This offer is not combinable with claims for compensation, refunds or price reductions.