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General Terms & Conditions

Hiking Lofoten in the sunset

Read Our General Terms and Conditions

  • General Terms and Conditions valid from 4th of September 2023.

  • General Terms and Conditions valid from 23rd of September 2022 to 3rd of September 2023.

Hurtigruten
  • Voyages & Tours
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    • Signature
    • Original
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    • Port to Port

    Signature

    • The Svalbard Line
    • The North Cape Line
    • NewLimited Collection voyages

    Original

    • The Coastal Express
    • Sailing plan

    Cruise + Tours

    • Signature cruise + tours
    • Original cruise + tours

    Enhance your trip

    • Excursions
    • Pre- and post-programmes
    • Package your voyage with us

    Brochures

    • Order a brochure
  • Offers
    • See all our cruise offers

    Limited-time offers

    • NewNorthern Lights Cruise Sale
    • See all our cruise offers

    Ongoing offers

    • Our Northern Lights Promise
    • Reduced single supplement
  • Ships
    • Explore our fleet
    • Find my ship
    • Sailing plan
    • Cabins and suites

    Our ships

    • MS Trollfjord
    • MS Kong Harald
    • MS Midnatsol
    • MS Nordkapp
    • MS Nordlys
    • MS Nordnorge
    • MS Richard With
    • MS Polarlys
    • MS Vesterålen
  • Why Hurtigruten?
    • Food and drink
    • On board
    • Sustainability
    • Our 1893 Ambassador Loyalty Programme

    About us

    • Our story
    • The Hurtigruten Museum
    • Hurtigruten Foundation

    Sustainability

    • Our 2025 ESG report
    • The zero-emission ship of the future

    Food and drink

    • Restaurants on our Signature Voyages
    • Restaurants on our Original Voyages
    • Havets Bobler – our sea-aged sparkling wine

    Onboard experience

    • Cabins and suites
    • Meet your onboard team
  • Explore Norway
    • The Northern Lights
    • The Midnight Sun
    • Our ports of call

    Norway: Travel Guide

    • The Norwegian fjords
    • Highlights of the Norwegian coast
    • Food in Norway
    • Activities in Norway
    • Nature and wildlife
    • Culture in Norway
    • When to visit Norway

    Svalbard: Travel Guide

    • Nature and wildlife
    • History and heritage
    • When to visit Svalbard
  • Help and FAQs
    • FAQs
    • My Booking
    • Make a payment
    • Contact us

    Address

    • Myo Bankside, 133 Park Street, London, SE1 9EA

    Call us

    • 02036037112

    Support

    • Feedback and refund requests
    • Latest travel information

    Planning your trip

    • Entry requirements and travel documents
    • Arrival and departure information
    • What to pack
    • Port to port
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