Arrival and departure information for The North Cape Line

We are excited to welcome you on board MS Trollfjord to experience the best of Norway’s coast and culture.  

Below you will find important arrival and departure information for all North Cape Line voyages. Please note that the information provided is subject to change, and some services described may not be included in your personal travel arrangements.  

If your voyage starts in Bergen or Oslo, you will receive details for your stay (including opening hours of our hospitality desk at the hotel) a few days prior to arrival.  Please check your email/SMS. If your voyage starts in Tromsø, you will receive a welcome letter with further information and exact timings at the hotel.  

Transfer from the airport to hotel  

To get to the city centre, take the Flybussen (the official airport shuttle bus) from platform A5 in front of the arrivals hall (click here to see a map). You can find the transfer times on the official timetable. Once on the bus, you'll need to show the driver your applicable transfer voucher, which you can find in your travel documents.    

All hotels are located within walking distance of the bus stops (click here to see a map). You can find your specific hotel information on your itinerary.   

The designated Flybussen stop for your hotel is as follows:  

• Clarion Hotel Admiral: Strandkaiterminalen (120 m)  

• Clarion Hotel Bergen: Torget C (240 m) or Torget D (140 m)  

Overnight in Bergen 

Once you arrive at your hotel, you can check in at 15:00. The rest of the day is yours to explore Bergen. You can find your hotel details on your itinerary. Breakfast will also be provided in the morning.  

This morning, you will be picked up in front of the hotel for a guided bus tour of Bergen (approx. 3 hours). We recommend wearing warm, comfortable shoes and wind and weatherproof clothes. You’ll enjoy visiting well-known sites such as Nordnes peninsula, medieval Håkon’s Hall, the Renaissance-era Rosenkrantz Tower, and 12th-century St Mary’s Church, known as Mariakirken in Norwegian. 

Your tour will also take in the UNESCO-listed buildings in the Bryggen district and a visit to the 7 Fjell Brewery, Bergen’s first microbrewery and one of the 50 Norwegian suppliers we partner with. You can look forward to a relaxed tour of the brewery and a tasting session in which you can sample a range of their delicious beers.  

Please note: This is a working craft beer brewery, and the production hall can be slippery and noisy, with some steps to climb. We therefore recommend wearing comfortable shoes.

The bus will take you back to your hotel. The rest of the day is yours to explore.  

A transfer bus (clearly marked with an ‘MS Trollfjord’ sign) will pick you up from your hotel and take you to the Jektevik Terminal in time for embarkation. The transfers are ordered by deck number. Your luggage must be marked with your cabin number. Luggage tags can be picked up at the Hurtigruten hospitality desk at the hotel. Upon arrival at the terminal, your luggage will be picked up at the bus and delivered to your cabin. 

After check-in, all guests must attend a safety briefing in the Guest Lounge Lecture Hall, located on the second floor of the terminal.  

Once on board, lunch will be served between 12:00-14:00, and your cabin will be ready for you at 14:00. Between 15:00-17:45, you’ll meet your Coastal Experience Team who will be organising onboard activities and lectures throughout your voyage. Specific timings for each language will be provided on board.   

Your scenic adventure along Norway’s coast gets underway at around 14:30, as we set sail from Bergen.  

Your journey on board MS Trollfjord will come to an end at Revierkaia terminal in Oslo at 08:00. Please note: MS Trollfjord will instead dock at Filipstad terminal on 24/03/2024.

After breakfast, a chartered transfer will take you from MS Trollfjord to your hotel, Clarion The Hub.  

Overnight in Oslo  

You will be able to check-in to your hotel from 15:00, and the rest of the day is yours to explore Oslo. If you arrive earlier, you can leave your luggage at the hotel until your room is ready. Breakfast will be provided at the hotel the following morning.  

Day 16: Departing Oslo: Optional transfer from city centre to airport  

If you have pre-booked a transfer, take the Flytoget airport express train from platform 10 (subject to change) at Oslo Central Station whenever it suits you. Your ticket is included in your travel documents as a QR code - you will need to scan it when you leave the train at the airport. This is valid on either of the Flytoget trains (F1 and F2), but not on regular VY trains.  

The service leaves every 10 minutes and takes around 20 minutes to the airport; please see the timetable for more information. All trains are equipped with free Wi-Fi, power sockets and toilets.  

Your hotel (Clarion The Hub) is located within walking distance (350m) of Oslo Central Station (Jernbanestasjon/Oslo S).  

Transfer from airport to city centre 

To get to your hotel from the airport, take the Flytoget airport express train from the platforms that can be accessed from next to the baggage claim exit. Your ticket is included in your travel documents as a QR code - you will need to scan this to enter the platform. This is valid on either of the Flytoget trains (F1 and F2), but not on regular VY trains. 

The service leaves every 10 minutes from platform 3 (subject to change) and takes around 20 minutes to Oslo Central Station; please see the timetable for more information. All trains are equipped with free Wi-Fi, power sockets and toilets.  

Your hotel (Clarion The Hub) is located within walking distance (350m) of Oslo Central Station (Jernbanestasjon/Oslo S).

Overnight in Oslo

Check-in to Clarion The Hub hotel is open from 15:00 and the rest of the day is yours to explore in Oslo. If you arrive earlier, you can store your luggage at the hotel. Breakfast will be provided in the hotel in the following morning.  

After breakfast at your hotel, you’ll enjoy a walking tour of Oslo (approx. 2 hours). You’ll learn about the city’s more-than-1,000-year history and culture from knowledgeable guides and admire the main attractions in the city centre. We recommend wearing warm, comfortable shoes and wind and weatherproof clothes. 

After the tour, the rest of the day in Oslo is yours to explore. 

After breakfast, you’ll enjoy a guided bus tour of Oslo (approx. 3 hours), which stops at Vigeland Sculpture Park and, if weather allows, Holmenkollen Ski Jump. We recommend wearing warm, comfortable shoes and wind and weatherproof clothes. The tour ends at Revierkaia terminal in time for embarkation. Please note: MS Trollfjord will instead depart from Filipstad terminal on 24/03/2024.

Once on board, all guests must attend a safety briefing. Lunch will be served between 13:00-15:00, and your cabin will be ready for you at 15:00. Between 15:00-17:45, you’ll meet your Coastal Experience Team who will be organising onboard activities and lectures throughout your voyage. They will also take you through a mandatory safety briefing.  

Your scenic adventure along Norway’s coast gets underway at around 18:00, as we set sail from Oslo.   

Your journey on board MS Trollfjord will come to an end at Jektevik Terminal in Bergen at 07:00. 

After breakfast on board, a transfer will take you from the ship to your hotel. Specific timings will be provided on board. Please bring your luggage on the transfer bus.  

Overnight in Bergen  

Your hotel details will be included in your itinerary. Check-in will be available from 15:00, and the rest of the day is yours to explore. If you arrive earlier, you can leave your luggage at the hotel until your room is ready. Breakfast will be provided at the hotel the following morning. 

Day 16: Departure from Bergen: Optional transfer from hotel to airport

To get to the airport, take the Flybussen (the official airport shuttle bus) close to your hotel (click here for a map). You can find the transfer times on the official timetable. When you board the bus, you'll need to show the driver your applicable transfer voucher, which you can find in your travel documents.  

All hotels are located within walking distance of the bus stops.  

The designated Flybussen stop for your hotel is as follows: 

• Clarion Hotel Admiral: Strandkaiterminalen (120 m) 

• Clarion Hotel Bergen: Torget C (240 m) or Torget D (140 m) 

Your travel documents contain the required vouchers that you will need to present to the bus driver.    

Transfer from airport to hotel  

To get to the city centre, take the Flybussen (the official airport shuttle bus) from platform A5 in front of the arrival’s hall (click here for a map). You can find the transfer times on the official timetable. Once on the bus, you'll need to show the driver your applicable transfer voucher, which you can find in your travel documents.  

All hotels are located within walking distance of the bus stops. You can find your specific hotel information on your itinerary.  

The designated Flybussen stop for your hotel is as follows: 

• Clarion Hotel Admiral: Strandkaiterminalen (120 m) 

• Clarion Hotel Bergen: Torget C (240 m) or Torget D (140 m) 

Overnight in Bergen 

Once you arrive at your hotel, check in will be available from 15:00 and the rest of the day is yours to explore. Breakfast will be provided at the hotel the following morning. 

This morning, you will be picked up in front of the hotel for a guided bus tour of Bergen (approx. 3 hours) with an English-speaking guide. Please remember to bring your luggage with you on the excursion bus. Your excursion will end at the Jektevik terminal in time for embarkation.   

Your luggage must be marked with your cabin number. Luggage tags can be picked up at the Hurtigruten hospitality desk at the hotel.

After check-in, all guests must attend a safety briefing in the Guest Lounge Lecture Hall, located on the second floor of the terminal.   

Once on board, lunch will be served between 12:00-14:00, and your cabin will be ready for you at 14:00. Between 15:00-17:45, you’ll meet your Coastal Experience Team who will be organising onboard activities and lectures throughout your voyage.  

Your scenic adventure along Norway’s coast gets underway at around 14:30, as we set sail from Bergen. 

Your journey on board MS Trollfjord will come to an end at Prostneset in Tromsø at 08:00.  Please note: Owing to operational considerations, MS Trollfjord will dock at Quay 21 at Terminalgata, 9019 Tromsø, on the following dates: 30/01/2024; 23/02/2024, and 30/03/2024.

Once you disembark, you’ll enjoy an inclusive bus tour (approx. 3 hours) where you’ll visit three of Tromsø’s most famous attractions: the Arctic Cathedral, Polaria centre, and Mount Storsteinen. You’ll find specific details and timings in the welcome letter. We recommend wearing warm, comfortable shoes and wind and weatherproof clothes. 

Overnight in Tromsø 

You can check in from 15:00. The rest of the afternoon is yours to explore as you wish. Breakfast will be provided at the hotel the following morning. 

If you have pre-booked a transfer, you will take the red Bussring (official airport bus). You can find the transfer times on the official timetable, but these may vary on weekends. The transfer time to the airport is approximately 15 minutes, and the closest stop to your hotel is either Nordnorsk Kunstmuseum (Clarion The Edge) or Scandic Ishavshotellet (Clarion Collection Aurora).

Once on the bus, you'll need to show the driver your applicable transfer voucher, which is found in your travel documents. Please note that not all transfers listed may be included in your travel arrangements, so please see your personal travel itinerary for your specific transfers. 

Transfer from airport to city centre 

To get to your hotel from the airport, take the Flytoget airport express train from the platforms next to the baggage claim exit. Your ticket is included in your travel documents as a QR code - you will need to scan this to enter the platform. This is valid on either of the Flytoget trains (F1 and F2), but not on regular VY trains. 

The service leaves every 10 minutes from platform 3 (subject to change) and takes around 20 minutes to Oslo Central Station; please see the timetable for more information. All trains are equipped with free Wi-Fi, power sockets and toilets.  

Your hotel (Clarion The Hub) is located within walking distance (350m) of Oslo central station (Jernbanestasjon/Oslo S).  

Overnight in Oslo 

Check-in to the hotel is open from 15:00, and the rest of the day is yours to explore in Oslo. If you arrive earlier, you will be able to store your luggage at the hotel. Breakfast will be provided in the hotel in the morning.  

After breakfast at your hotel, you’ll enjoy a guided bus tour of Oslo (approx. 3 hours), which stops at Vigeland Sculpture Park and if weather allows, Holmenkollen Ski Jump. We recommend wearing warm, comfortable shoes and wind and weatherproof clothes. Your tour ends at Revierkaia terminal in time for embarkation.  Please note: MS Trollfjord will instead depart from Filipstad terminal on 24/03/2024.

Once on board, all guests must attend a safety briefing. Lunch will be served from 12:00, and your cabin will be ready for you at 15:00. Between 15:00-17:45, you’ll meet your Coastal Experience Team who will be organising onboard activities and lectures throughout your voyage. Specific timings for each language will be provided on board.   

Your scenic adventure along Norway’s coast gets underway at around 18:00, as we set sail from Oslo.

Your journey on board MS Trollfjord will come to an end at Prostneset in Tromsø at 08:00. Please note: Owing to operational considerations, MS Trollfjord will dock at Quay 21 at Terminalgata, 9019 Tromsø, on the following dates: 30/01/2024; 23/02/2024, and 30/03/2024.

Once you disembark, a transfer will take you to your hotel. On the way, you’ll enjoy an inclusive bus tour (approx. 3 hours) where you’ll visit three of Tromsø’s most famous attractions: the Arctic Cathedral, Polaria centre, and Mount Storsteinen.

You’ll find specific details and timings in the welcome letter. We recommend wearing warm, comfortable shoes and wind and weatherproof clothes. 

Overnight in Tromsø 

You can check in from 15:00. The rest of the afternoon is yours to explore as you wish. Breakfast will be provided at the hotel the following morning. 

If you have pre-booked a transfer, you will take the red Bussring (official airport bus). You can find the transfer times on the official timetable, but these may vary on weekends. The transfer time to the airport is approximately 15 minutes, and the closest stop to your hotel is either Nordnorsk Kunstmuseum (Clarion The Edge) or Scandic Ishavshotellet (Clarion Collection Aurora).

When you board the bus, you'll need to show the driver your applicable transfer voucher, which is found in your travel documents. 

Please note that not all transfers listed may be included in your travel arrangements, so please see your personal travel itinerary for your specific transfers. 

Arrival in Tromsø 

Transfer from airport to hotel  

To get to your hotel, take the red Bussring (official airport bus) which departs in front of the arrivals hall. You can find exact transfer times on the official timetable; however, these times may vary on weekends. The transfer time is approximately 15 minutes, and the closest stop to your hotel is either Nordnorsk Kunstmuseum (Clarion The Edge) or Scandic Ishavshotellet (Clarion Collection Aurora).

When boarding the bus, you’ll need to show the driver your applicable transfer voucher which can be found in your travel documents.  

Overnight in Tromsø 

You can find your specific hotel details on your itinerary. You can check in to your hotel from 15:00, and the rest of the day is yours to explore Tromsø. Breakfast will be provided the following morning.  

Embarking on MS Trollfjord 

The next morning, a short transfer will take you from your hotel to the ship. On the way, you’ll enjoy an inclusive bus tour (approx. 3 hours) where you’ll visit three of Tromsø’s most famous attractions: the Arctic Cathedral, Polaria centre, and Mount Storsteinen. You’ll find specific details and timings in the welcome letter. We recommend wearing warm, comfortable shoes and wind and weatherproof clothes. 

Once you have checked in on board, lunch will be served between 12:00-14:30, and your cabin will be ready for you at 17:00. You’ll meet your Coastal Experience Team who will be organising onboard activities and lectures throughout your voyage. They will also take you through a mandatory safety briefing.  

Your scenic adventure along Norway’s coast gets underway at around 18:00 as we set sail from Tromsø.  

Please note: Owing to operational considerations, MS Trollfjord will depart from Quay 21 at Terminalgata, 9019 Tromsø, on the following dates: 30/01/2024 (at 21:00); 23/02/2024 (at 21:00), and 30/03/2024 (at 18:00).

Disembarking MS Trollfjord in Bergen 

Your journey on board MS Trollfjord will come to an end at Jektevik Terminal in Bergen at 07:00.  

After breakfast on board, a transfer will take you from the ship to your hotel. Specific timings will be provided on board, and you can find your hotel details on your itinerary.  Please bring all your luggage on the transfer bus. 

Overnight in Bergen  

Check-in will be available from 15:00, and the rest of the day is yours to explore. If you’d prefer to head out and explore, you can leave your luggage at the hotel until your room is ready. The next morning, breakfast will be provided at the hotel. 

Departure from Bergen: Optional transfer from hotel to airport 

Your travel documents contain the required vouchers that you will need to present to the bus driver.  Please note that not all transfers listed may be included in your travel arrangements, so please see your personal travel itinerary for your specific transfers. 

To get to the airport, take the Flybussen (the official airport shuttle bus) close to your hotel. You can find the transfer times on the official timetable. When you board the bus, you'll need to show the driver your applicable transfer voucher, which you can find in your travel documents.  

All hotels are located within walking distance of the bus stops (click here for a map). The designated Flybussen stop for your hotel is as follows: 

• Clarion Hotel Admiral: Strandkaiterminalen (120 m) 

• Clarion Hotel Bergen: Torget C (240 m) or Torget D (140 m) 

Arrival in Tromsø 

Transfer from airport to hotel  

To get to your hotel, take the red Bussring (official airport bus) which departs in front of the arrival’s hall. You can find exact transfer times on the official timetable; however, these times may vary on weekends. The transfer time is approximately 15 minutes, and the closest stop to your hotel is either Nordnorsk Kunstmuseum (Clarion The Edge) or Scandic Ishavshotellet (Clarion Collection Aurora).

When boarding the bus, you’ll need to show the driver your applicable transfer voucher which can be found in your travel documents.  

Overnight in Tromsø 

You can find your specific hotel details on your itinerary. You can check in from 15:00, and the rest of the day is yours to explore Tromsø. Breakfast will be provided the following morning.  

Embarking on MS Trollfjord 

After breakfast, you’ll join a bus tour of the city (approx. 3 hours) where you’ll visit three of Tromsø’s most famous attractions: the Arctic Cathedral, Polaria centre, and Mount Storsteinen. You’ll find specific details and timings in the welcome letter.  We recommend wearing warm, comfortable shoes and wind and weatherproof clothes. Please take your luggage with you in the excursion bus. After the tour, the bus will drop you at the ship for embarkation.  

Once you have checked in on board, lunch will be served between 12:00-14:00, and your cabin will be ready for you at 17:00. You’ll meet your Coastal Experience Team who will be organising onboard activities and lectures throughout your voyage. They will also take you through a mandatory safety briefing. 

Your scenic adventure along Norway’s coast gets underway at around 21:00, as we set sail from Tromsø.  

Please note: Owing to operational considerations, MS Trollfjord will depart from Quay 21 at Terminalgata, 9019 Tromsø, on the following dates: 30/01/2024 (at 21:00); 23/02/2024 (at 21:00), and 30/03/2024 (at 18:00).

Disembarking MS Trollfjord in Oslo 

Your journey on board MS Trollfjord will come to an end at Revierkaia terminal in Oslo at 08:00. Please note: MS Trollfjord will instead dock at Filipstad terminal on 24/03/2024.

After breakfast on board, you’ll enjoy a guided bus tour of Oslo (approx. 3 hours), which stops at Vigeland Sculpture Park and, if weather allows, Holmenkollen Ski Jump. We recommend wearing warm, comfortable shoes and wind and weatherproof clothes. The tour will end at your hotel, Clarion The Hub.   

Overnight stay in Oslo   You will be able to check-in to your hotel from 15:00, and the rest of the day is yours to explore Oslo. If we arrive earlier, you can leave your luggage at the hotel until your room is ready. Breakfast will be provided at the hotel in the morning.  

Departure from Oslo: Optional transfer from city centre to airport  

The following day, your adventure with us comes to an end. If you have pre-booked a transfer, take the Flytoget airport express train from platform 10 (subject to change) at Oslo Central Station whenever it suits you. Your ticket is included in your travel documents as a QR code - you will need to scan it when you leave the train at the airport. This is valid on either of the Flytoget trains (F1 and F2), but not on regular VY trains.  

The service leaves every 10 minutes and takes around 20 minutes to the airport. All trains are equipped with free Wi-Fi, power sockets and toilets. The Clarion The Hub is in walking distance of Oslo Central Station (Jernbanestasjon/Oslo S).  

In the event of an emergency while travelling to and from your voyage, you can contact us 24 hours a day, seven days a week by calling: +44 33 08 08 18 84

If you have any questions, don’t hesitate to contact your travel agency or the Hurtigruten Customer Sales Centre. We are happy to help.