Great place to work
Why is this important to us
People are at the heart of Hurtigruten Group. We are nothing without our fantastic employees who between them deliver world-class travel experiences for our guests. And as a global employer we have an important responsibility to uphold human rights.
What are we working towards
We want to increase our Employer Net Promoter Score (eNPS) to over 30 by 2025.
What are we doing to get there
Life-changing guest experiences don't happen by chance. It is the result of focus and attention from our outstanding employees across the globe, whether on land or at sea. We employ approximately 2,700 people representing 61 nationalities. For us to be a great place to work, this is what we striving to do:
Attracting, retaining and developing top global talent. To measure our overall employee satisfaction, we have since 2018 measured the Employer Net Promoter Score (eNPS, a global cross industry acknowledged performance indicator that measure employer engagement and enable us to track the impact of our people and culture initiatives).
Learning and Development (L&D) is a core part of what we want to offer to our employees. L&D for us is about creating a culture for individuals and organisations to learn, share, and grow. It’s knowing the current and future capability needs of the organisation, as well as how to create a learning culture that drives engagement in ongoing professional development.
Mental and physical wellbeing is an area in which we cannot overinvest. If the global Covid pandemic has taught us one thing, it’s the importance of mental wellbeing in the workplace.
We also take a lot of pride in ensuring all our employee’s labour and human rights. All employees working at sea in Hurtigruten Group are covered by collective bargaining