Cookies on our website

Version: 12.2019

WHAT ARE COOKIES?

Cookies are small text files stored on your device (mobile, tablet, PC) to identify your browser across different visits (sessions) and web pages. Cookies can be used both on behalf of the website owner (first party) or on behalf of others (third parties). Pixels are image files (pixels) that trigger the use of a cookie after an event occurs. Pixels are used to connect you to third party websites.

Scripts are pieces of code that are necessary to activate a pixel or used to identify your browser or device across different visits and websites. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until the expiration date or until you delete them).

OUR USE AND CATEGORIES OF COOKIES

We use cookies for the following purposes:

General cookies. General cookies include necessary cookies for functions of the website, analytics cookies for statistics and reporting and cookies for personalising your use of the website:

• Necessary cookies are cookies necessary for basic functions on our website, such as security and network management, to enable you to log in to your account, fill out forms, or place orders.
  Analytics cookies are used to analyse, create statistics and reporting for the purpose of improving our websites and services, such as to count the number of visitors and how these visitors navigate on our websites. We use the information we collect to analyse trends so that we can make our web pages better for those visiting us online.
  Personalisation cookies are cookies allowing us to remember your previous choices, if any, and to provide you with customised content on our websites.

Marketing cookies. Cookies to provide relevant marketing that is relevant for you based on certain parameters, such as data about your behaviour on our site, as well as to track the effectiveness of our marketing campaigns on third party websites and social media
platforms.

We do not set marketing cookies unless you accept them, and allow you to disable such cookies at any time later by accessing the cookie control panel.

Please note that like most other websites, we collect information automatically and save it in log files on our servers. This is information such as which type of browser you use on our website, broadband providers (ISPs), operating systems, date and time of visit, as well as some data
about navigation.

We use this information to analyse trends so that we can make our web pages better for those visiting us online.

THE COOKIES WE USE ON OUR WEB PAGES

Name	Responsible	Supplier	Type	Category	Purpose	Data
ASP.NET_ SessiondId	Hurtigruten	Microsoft .NET	Cookie	General	Used to identify your session on our servers, in order to deliver content. Required to ensure our website functions correctly.	Randomly generated session ID value.
__cfduid	Hurtigruten	CloudFlare	Cookie	General	Used to confirm that the visit comes from a known machine, also when you visit a website from a network that may be insecure (e.g. from a coffee shop). Cloudflare is a service we use to make our web pages faster and more secure.	Anonymous identifier of individual clients behind a shared IP address.
AWSALB	Hurtigruten	BrightPattern / Amazon Web Services	Cookie	General	Used to balance load when delivering content hosted through Amazon Web Services.	Encrypted information about the user’s request to the load balancer.
HRG_Consent_General	Hurtigruten	Hurtigruten	Cookie	General	Used to identify if consent has been given to the usage of our general cookies. Required to use our website.	True/False value.
HRG_Consent_Analytics	Hurtigruten	Hurtigruten	Cookie	General	Used to identify if consent has been given to the usage of our analytics cookies, which allow us to measure and improve our site.	True/False value.
HRG_Consent_Marketing	Hurtigruten	Hurtigruten	Cookie	General	Used to identify if consent has been given to the usage of our marketing cookies, which allow us to track how our ads perform and are used to deliver relevant ads.	True/False value.
IDE	Hurtigruten	.doubleclick.net	Cookie	Marketing	Used to improve advertising. Usually used to target publicity according to contents that are relevant for a user, improve performance reports of the campaign and avoid showing advertisements that the user has already seen	For information regarding cookie contents, see https://policies.google.com/technologies/types
MUID, MUIDB	Hurtigruten	.bing.com	Pixel	Marketing	Used by Bing to measure and improve advertisement shown on the Bing search engine.	Microsoft user identifier. For more information, see https://about.ads.microsoft.com/en-gb/resources/policies/microsoft-advertising-click-measurement-description-of-methodology
1p_JAR, , SID, SIDCC, UULE, SSID, APISID, SAPISID, SEARCH_SAMESITE, DV, AID	Hurtigruten	Google	Cookie	Marketing	These cookies are used by Google to display personalized advertisements on Google sites, based on recent searches and previous interactions. For more information, see https://www.google.com/policies/privacy/	For information regarding cookie contents, see https://policies.google.com/technologies/types
NID	Hurtigruten	Google	Cookie	General	This cookie stores a unique ID Google uses to remember your preferences and other information, such as preferred language and number of search results to display per page.	For information regarding cookie contents, see https://policies.google.com/technologies/types
_fpb	Hurtigruten	Facebook	Pixel	Marketing	This cookie will help deliver advertising to people who have already visited our website when they are on Facebook or a digital platform powered by Facebook Advertising.	For more information, see http://www.facebook.com/policy/cookies/
ClientID, _ga, _gali, _gcl_au, _gid	Hurtigruten	Google	Cookie	General	Keeps track of how many times you have visited our pages so that we can see how many users visited for the first time and how many users visit our pages more frequently. We can also see where you come from (search engine, links etc.) and which pages you have visited on our website.	For information regarding cookie contents, see https://policies.google.com/technologies/types
_dc_gtm_XXX	Hurtigruten	Google	Cookie	General	Helps us to see data about age, gender and interests in Google Analytics. XXX corresponds to our Google Analytics ID. This is anonymous and on group level. In other words, we anonymise IP addresses and we cannot see details about a particular person, only distribution among different age groups and suchlike.	For information regarding cookie contents, see https://policies.google.com/technologies/types
_hjid	Hurtigruten	HotJar	Cookie	General	Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.	Randomly generated user ID
_hjClosedSurveyInvites	Hurtigruten	HotJar	Cookie	Analytics	Hotjar cookie. This cookie is set once a visitor interacts with a Survey invitation modal popup. It is used to ensure that the same invite does not re-appear if it has already been shown.	The IDs of the polls the user has closed.
_hjDonePolls	Hurtigruten	HotJar	Cookie	Analytics	Hotjar cookie. This cookie is set once a visitor completes a poll using the Feedback Poll widget. It is used to ensure that the same poll does not re-appear if it has already been filled in.	The IDs of polls the user has completed.
_hjMinimizedPolls	Hurtigruten	HotJar	Cookie	General	Hotjar cookie. This cookie is set once a visitor minimizes a Feedback Poll widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site.	The IDs of polls the user has minimized.
_hjIncludedInSample	Hurtigruten	HotJar	Cookie	General	Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.	1 or 0, based on whether the user is included in the statistics sample.
_hjShownFeedbackMessage	Hurtigruten	HotJar	Cookie	General	This cookie is set when a visitor minimizes or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if they navigate to another page where it is set to show.	1 or 0 based on whether the user has completed or minimized the Incoming Feedback survey.
Ajs_anonymous_id, ajs_group_id, ajs_user_id	Hurtigruten	Segment	Cookie	General	Used by Segment’s analytics and marketing tools to analyze user behavior and provide targeted marketing.	Randomly generated user, group or anonymous ID
act	Hurtigruten	Facebook	Cookie	Marketing	This is a Facebook cookie used for their analytics and research.	For more information, see http://www.facebook.com/policy/cookies/
ATDMT, AA003	Hurtigruten	Facebook, Atlas Solutions	Cookie	Marketing	Used to track user behavior and provide relevant ads to the user.	For more information, see http://www.facebook.com/policy/cookies/
c_user	Hurtigruten	Facebook	Cookie	Marketing	Facebook user login cookie used to deliver adverts more relevant to the user and the users interests.	For more information, see http://www.facebook.com/policy/cookies/
datr	Hurtigruten	Facebook	Cookie	Marketing	Used by Facebook to identify the users browser	For more information, see http://www.facebook.com/policy/cookies/
Fr, <blank>, tr	Hurtigruten	Facebook	Cookie	Marketing	Contains a unique browser and user ID, used for targeted advertising through Facebook Pixel.	For more information, see http://www.facebook.com/policy/cookies/
presence	Hurtigruten	Facebook	Cookie	Marketing	A Facebook cookie containing a logged in user’s "chat" status.	For more information, see http://www.facebook.com/policy/cookies/
sb	Hurtigruten	Facebook	Cookie	Marketing	Used by Facebook to improve friend suggestions	For more information, see http://www.facebook.com/policy/cookies/
xs	Hurtigruten	Facebook	Cookie	Marketing	A Facebook cookie used to maintain a session. It works in conjunction with the c_user cookie to authenticate your identity to Facebook.	For more information, see http://www.facebook.com/policy/cookies/
dpr	Hurtigruten	Facebook	Cookie	Marketing	This cookie is used by Facebook for performance.	For more information, see http://www.facebook.com/policy/cookies/
ictf_dcm_gid	Hurtigruten	Infinity	Cookie	Marketing	Used to track performance and offer relevant ads based on interests and previous user behavior.	Contains linking to Google’s DoubleClick Manager
ictf_il1301	Hurtigruten	Infinity	Cookie	General	Infinity allows us to display correct phone numbers to users in different countries. This cookie keeps track of where you came from (search engine, links etc.) before you visited our pages.	Contains per installation tracking source cache
ictf_in1301	Hurtigruten	Infinity	Cookie	General	Infinity allows us to display correct phone numbers to users in different countries. This cookie helps us always display the correct phone number for your visit.	Contains per installation number replacement source cache
ict_0	Hurtigruten	Infinity	Cookie	General	Infinity allows us to display correct phone numbers to users in different countries. This cookie keeps track of where you come from and which telephone number must be displayed to you, also across websites.	Contains third party tracking and number replacement source cache
ict_master	Hurtigruten	Infinity	Cookie	General	Infinity allows us to display correct phone numbers to users in different countries. This cookie keeps track of how many times you have visited our pages, also across websites.	Stores the unique Visitor Reference
_omappvp, _omappvs	Hurtigruten	OptinMonster	Cookie	General	Optinmonster cookies are used to allow users to register for newsletters. These cookies allow us to determine new users from returning users.	String/numerical anonymous identifier
om-XXX, om-success-XXX, om-success-cookie	Hurtigruten	OptinMonster	Cookie	General	Optinmonster cookies are used to allow users to register for newsletters. These cookies are used to determine if a visitor has successfully interacted with a newsletter campaign.	True or False, based on successful interactions
om-session-pageviews	Hurtigruten	OptinMonster	Cookie	General	Used to determine the number of pages seen by a visitor during the browsing session, stored in Session Storage.	The number of pageviews in a session
om-session-start	Hurtigruten	OptinMonster	Cookie	General	Used to determine session time of a visitor, stored in Session Storage.	Timestamp of the start of a session
omVisits, omVisitsFirst	Hurtigruten	OptinMonster	Cookie	General	Stores information about a users’ first and subsequent visits to our website, in order to display the correct newsletter form.	Timestamp, path, any queries and referrer of visits
ARPT_STATS	Hurtigruten	Zmags	Cookie	General	Used by Zmags to balance loads when reading online PDF documents.	For information, see https://publicatorcommunity.zmags.com/hc/en-us/articles/115002567566-Information-about-cookies-used-by-the-Zmags-Viewer
__utma, __utmb, __utmc, __utmt, __utmz	Hurtigruten	Zmags	Cookie	General	Used by Zmags’ own implementation of Google Analytics to track usage of the PDF reader.	For information, see https://publicatorcommunity.zmags.com/hc/en-us/articles/115002567566-Information-about-cookies-used-by-the-Zmags-Viewer
zmagsMobileVisitorID	Hurtigruten	Zmags	Cookie	General	Logs visitor stats such as pageflips, visitor location when a publication is viewed on a mobile device. Doesn’t store data that can be classed as PII (Personally Identifiable).	For information, see https://publicatorcommunity.zmags.com/hc/en-us/articles/115002567566-Information-about-cookies-used-by-the-Zmags-Viewer
zmagsPrivacy	Hurtigruten	Zmags	Cookie	General	Contains information regarding the usage of cookies related to the Zmags PDf viewer.	For information, see https://publicatorcommunity.zmags.com/hc/en-us/articles/115002567566-Information-about-cookies-used-by-the-Zmags-Viewer
JSESSIONID	Hurtigruten	Zmags	Cookie	General	Creates a session ID for the user in order to ensure the PDF viewer functions correctly during the session.	For information, see https://publicatorcommunity.zmags.com/hc/en-us/articles/115002567566-Information-about-cookies-used-by-the-Zmags-Viewer
_mkto_trk	Hurtigruten	Zmags, Adobe Marketo	Cookie	General	Used by Zmags’ implementation of the Adobe Marketo tracking.	For information, see https://publicatorcommunity.zmags.com/hc/en-us/articles/115002567566-Information-about-cookies-used-by-the-Zmags-Viewer
UserSettings (US only)	Hurtigruten	Hurtigruten	Cookie	General	Keeps track of your preferred language and country when visiting our US website	Preferred language, country and currency
CONSENT, GPS, PREF, VISITOR_INFO1_LIVE, YSC	Hurtigruten	YouTube	Cookie	General	We sometimes embed videos from YouTube on our website. YouTube cookies are not set until the user clicks on the embedded video.	For more information, see https://policies.google.com/technologies/types
uf	Hurtigruten	TradeTracker	Pixel	General	Used when users book a trip, so that our affiliates will receive credit for sending traffic to us.	Stores anonymous information regarding a user’s conversions
cartContinueUrl	Hurtigruten	Hurtigruten	Session Storage	General	Contains the address we shall forward you to when you proceed with your order. Is not a cookie, but is stored in “Session Storage”.	Forwarding address when booking a trip on our website
cartTotalPrice	Hurtigruten	Hurtigruten	Session Storage	General	Contains the total price of the trip you are about to book Is not a cookie, but is stored in “Session Storage”.	Total price of items and trip when booking on our website
labels_xx	Hurtigruten	Hurtigruten	Session Storage	General (required)	Helps us to display the webpage in the correct language. «xx» varies according to the language that the webpage is on. Is not a cookie, but is stored in “Session Storage”.	Contains information regarding displaying content in the correct language
portToPortFiltering, voyageOnly	Hurtigruten	Hurtigruten	Session Storage	General	Helps us to remember what choices you have made (for example, the number of travellers) when you are searching for a trip. Is not a cookie, but is stored in “Session Storage”.	Parameters used in voyage searches
transactions	Hurtigruten	Hurtigruten	Cookie	General	Saves order number every time you book a trip. Helps us avoid tracking these bookings twice.	Encrypted booking ID when a purchase was made
__RequestVerificationToken	Hurtigruten	Hurtigruten	Cookie	General	Protects our websites from CSRF attacks (cross-site request forgery).	Random value used to verify that a CSRF attack is not being attempted
personalized	Hurtigruten	Hurtigruten	Local Storage	General	Used to save the last trip you have viewed so that we can customise the website to what you are interested in. Is not a cookie, but is stored in “Local Storage”.	Parameters from the last trip a user viewed
quoteId	Hurtigruten	Hurtigruten	Local Storage	General	Used for storing the ID number of the booking while you book a trip. Is not a cookie, but is stored in “Local Storage”.	Booking ID prior to purchase
quoteTimestamp	Hurtigruten	Hurtigruten	Local Storage	General	Used for storing the time of booking while booking a trip. Is not a cookie, but is stored in “Local Storage”.	Timestamp of booking

 

YOUR CONSENT

We use cookies based on your consent. Your consent may be given by browser settings for general cookies, and by explicit consent for marketing cookies.

For general cookies, most modern browsers (Google Chrome, Firefox, Internet Explorer, Safari, Opera etc.) are set to accept cookies automatically, but you can choose to change settings so that cookies are not accepted if you do not consent to use of general cookies. To change cookie settings, please see the 'Help'; section of your browser or visit aboutcookies.org. Please note, if you do not accept cookies many websites will not function optimally.

For marketing cookies, you must give an active opt-in consent. You may give such consent by using the choices given in our cookie control panel (pop-up) by entering the web-page for the first time or by amending your consent any time later.

DATA PROTECTION

Normally, our use of cookies does not involve the processing of data that we may link to you as an identifiable individual.

Our legal basis for using cookies that contain personal information, if any, is GDPR article 6 (1) (f): our legitimate interest in customising your experience on our websites. If you have actively consented (opt-in) to certain cookies, our basis for using such cookies is the GDPR article 6 (1) (a): consent.

THIRD PARTIES

We offer social media features such as Facebook. These features may collect your IP address, the page you are visiting on our websites, and may set a cookie to enable the feature to function properly. These features may be hosted by a third party, and your interaction with these features is governed by the terms and conditions and privacy policies of such third parties.

CHANGES TO THIS COOKIE NOTICE

This Cookie Notice was last updated on 12.2019

This Cookie Notice may change from time to time. We will notify you by appropriate means if we make any changes of significance to you. You will always find the latest version of this Cookie Notice on our websites.

Your choices

We use cookies and similar technologies to identify your browser or device to enhance your user experience. Here you can administrate your choices.