Payment information
We offer a variety of payment methods to suit your needs, ensuring a smooth and secure transaction process. On this page, you’ll find detailed information about the payment options available, along with answers to frequently asked questions. Whether you're curious about payment methods, transaction security, or troubleshooting, we've got you covered. Explore the options below to find the best way to complete your purchase confidently.
Original and Signature voyages
Welcome to the FAQ section for payment on Hurtigruten's Original and Signature Voyages. Here, you'll find essential information about how to manage your booking payments, including available payment methods, deposit requirements, and due dates. This section also covers details on payment plans, currency options, and what to expect in case of changes or cancellations. This FAQ will help ensure a smooth and hassle-free process as you prepare for your exceptional voyage with Hurtigruten.
Booking and payment
You do not need your PIN code for using a credit card to make a payment online or via the phone. However, a lot of banks might send a confirmation code or security check to your mobile phone. You will also be required to provide the following information:
Credit Card Type
Card Number
Expiration Date
Card Verification Code (CVV)
Please have these to hand when making your booking.
You can make full payment online online here.
We accept Visa, Mastercard, Maestro, American Express, UnionPay, and JCB. Please Note: Some card providers may charge a foreign transaction fee for cards issued outside the EU, UK, and US when processing the payment, please check with your bank regarding these fees. Hurtigruten is not responsible for this fee and does not receive any portion or benefit from these fees. It is also possible to make a payment via bank transfer. For details please see your invoice. Unfortunately, we don’t accept payment via cheque. If you are having trouble making a payment online, please call us as per the details above.
Some card providers may charge a foreign transaction fee for cards issued outside the EU, UK, and US when processing the payment, please check with your bank regarding these fees. Hurtigruten is not responsible for this fee and does not receive any portion or benefit from these fees.
We can hold a booking for 7 days with an initial non-refundable 25% payment if booking more than 90 days before departure. Departures less than 90 days from booking, will require full payment. Any outstanding balance must be settled 90 days prior to departure. It is possible to make a payment on two separate cards - please visit the 'Make a Payment' page. If you are having trouble making a payment online, please call us as per the details above.
We can hold a booking for 7 days with an initial non-refundable 25% payment if booking more than 90 days before departure. Departures less than 90 days from booking, will require full payment. Any outstanding balance must be settled 90 days prior to departure.
Unfortunately, we are unable to extend the final due date. To confirm your booking, payment is needed within 7 days.
Upon completion of your booking, you will receive a confirmation email to the email address supplied. This also includes your booking reference number which will be needed if paying via deposit.
We can hold a booking for 7 days with an initial non-refundable 25% payment if booking more than 90 days before departure. Departures less than 90 days from booking, will require full payment.
Any outstanding balance must be settled 90 days prior to departure.
We do not take any automatic payments for the outstanding balance. After placing a deposit, you will receive a payment link that is unique to your booking and where any outstanding balance can be settled.
It is possible to make a payment on two separate cards. Please visit the 'Make a Payment' page.
To make a payment online please visit the 'Make a Payment' page. We accept Visa, Mastercard, Maestro, American Express, UnionPay, and JCB. It is also possible to make a payment via bank transfer. For details please see your invoice.
Unfortunately, we don’t accept payment via cheque. If you are having trouble making a payment online, please call us as per the details above.
If your payment has failed or struggling to make payment online through your debit/credit card, please contact your bank in the first instance.
Port to port
Below, you'll find answers to common questions about reserving your journey, payment methods, deposit requirements, and more for Port to Port voyages. Whether you're booking directly through our website, over the phone, or with a travel agent, we aim to make the process smooth and straightforward. Explore this section to learn about flexible payment options, important deadlines, and what to expect when planning your Hurtigruten adventure.
Booking and payment
Click here to plan and book your port-to-port journey. After making your reservation, you will receive a confirmation email with your booking reference (there is no paper ferry ticket).
Alternatively, you can book a port-to-port journey on board our ships at any of the 34 ports we visit (subject to availability).
You do not need to book a cabin for journeys less than 23 hours, although it is advisable if you are travelling overnight to ensure a comfortable journey.
For journeys longer than 23 hours, it is mandatory to book a cabin. You can do this during the booking process. You can choose the category of your cabin, but not its location on the ship. Note that suites are not available for port-to-port journeys.
To ensure a secure payment process, we recommend making the payment with a debit or credit card through our provided payment link. We accept Visa, Master Card, and American Express.
Children under 3 travel for free, and those aged 4 to 15 travel for half price.
We also offer a 50% discount for seniors (over 67) and those with a registered disability. Carers also travel for free. The discount only applies if you live in the EEA.
These discounts apply only to the fare price, and not to cabins, food, or any other additional extras.
Yes, you can travel on our ships with your pet. To do so, please book your ticket through our Customer Service Centre on 02036037112. Please note that if you need to book a cabin for your journey, there will be an additional fee of 150 NOK per night for pets.
Yes, you can bring a bicycle onboard for an additional 200 NOK. Bicycles are stored on the car deck during the journey. Please contact our Customer Service Centre on 02036037112 to add a bicycle to your booking.