The times for checking out of cabins are according to the ship’s timetable and may vary from day to day. On arrival in Bergen, Kirkenes and Trondheim (southbound) special rules apply:
• Cabins for departure from Bergen are available from 18:00 hrs.
• Check-out on arrival at Kirkenes is before 8:30 hrs.
• Check-out on arrival at Trondheim (southbound) is before 8:00hrs.
• Check-out on arrival at Bergen is before 10:00 hrs.
Please contact the reception for more information. If you are travelling in a suite different check-out timings may apply, please contact the reception. The facilities of the cabins vary between the ships and the various cabin grades. Towels and shower gel/liquid soap are provided in all cabins, in addition to this all cabins (except for MS Lofoten and some cabins on board MS Vesterålen) also have a hair dryer. Tea/ coffee making facilities are available in suites only. There are no safety deposit boxes in the cabins (exceptions: some suites on board MS Trollfjord and MS Midnatsol and all cabins on board MS Finnmarken have a safety deposit box) and Hurtigruten cannot accept liability for any loss.
Valuables may be handed in at reception to be kept in the ship`s safe. For unspecified cabins, cabin numbers are allocated when you check in. The Hurtigruten operates a line service to a set timetable Bergen/Kirkenes/ Bergen, the shorter voyages being port to port sectors of the round trip. On rare occasions it may be necessary to change cabin after completing one sector (e.g. Tromsø/Kirkenes and Kirkenes – Tromsø).
For our Bergen-Bergen and Bergen-Kirkenes-Trondheim voyages and all suite bookings you will be able to choose a cabin number at no extra charge (subject to availability), for all other voyages 5 nights or longer you have the option to choose a cabin number at a fee subject to availability. Please see the applicable price panel for details of such fees. For all other voyages and if you decide not to pay the separate fee, your cabin number will be assigned upon embarkation.
Hot and cold drinks and snacks may be bought in the cafeteria, usually open 24 hours a day. During the winter, times are advised on board.
Norwegian currency is used on board. Most major currencies may be exchanged. Visa, American Express, MasterCard and Diners Card are all accepted. A cruise card is used for
payment for extras and settled at the end of your voyage. This may be subject to change.
Special diets, e.g. vegetarian may be catered for if requested in good time. Passengers on strict diets, e.g. vegans, may find that there is a limited choice.
220v AC. – pin Continental-type for which an adapter is required. If you need an adapter/converter, please bring your own with you.
In Bergen the Hurtigruten ships sail from the Hurtigruten Terminal, Nøstegaten 30, N-5010 Bergen. Taxi drivers will understand if you ask to be taken to the Hurtigruten Terminal and it is sign-posted as such locally. Luggage lockers are available in the terminal at a charge of NOK 30 (3 x 10 kroner coins are required.) The terminal is staffed and open for luggage check-in from 13:00 hrs. Passenger check-in begins at 15:00 hrs and embarkation takes place from 16:00.
The emphasis on board is on relaxation and getting away from the commercial entertainment which is so often a part of conventional cruises. Our aim is to get closer to unique environments and share the experience with fellow passengers. Musical entertainment on some stretches of the voyage may be offered in the bar area but there is no organised programme.
There is an internet café on board all ships except MS Lofoten. Be aware that as the bandwidth is narrow, reception may be intermittent and internet and WiFi cannot be guaranteed. Charges may apply.
Laundry rooms with washing machines, dryers and irons are available on all ships. Tokens can be purchased at reception.