Cancellation Policy
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Cancellation Policy

Please review our cancellation policy below.

Package Tours

All customers have the right to cancel a trip, on payment of a cancellation fee. Cancellation date is considered to be the date on which Hurtigruten ASA receives written notification of cancellation. For trips based on prepaid flights, the airline’s cancellation regulations will apply in addition to the following regulations: For cancellation of domestic trips: NOK 1500 per person for half/whole roundtrip or package which includes this.

 

From 30 to 21 days inclusive before departure: -55% of the price of the trip.

From 20 to 8 days inclusive before departure: -75% of the price of the trip

From 7 days inclusive or less before departure: -100 % of the price of the trip

 

Cancellation of international trips

More than 60 days before departure, a fee of NOK 2000 per person per reservation is charged. Prepaid plane tickets may also result in a cancellation fee. Applies to Explorer Cruise only.

 

From 60 to 31 days inclusive before departure: -25% of the price of the trip.

From 30 to 21 days inclusive before departure: -55% of the price of the trip.

From 20 to 8 days inclusive before departure: -75% of the price of the trip.

From 7 days inclusive or less before departure: -100 % of the price of the trip.

 

For customer bookings which comprise several persons, and where the total price agreed is based on discounts or deductions related to the number of passengers, the grounds for such discounts or deductions will no longer be valid if one or more members of the party cancel. For such partial cancellations, Hurtigruten ASA will refound the proportional part of the agreed/paid price to the person(s) cancelling, and claim an additional charge as a result of the loss of discount related to the number of passengers in the party.

Standard Trips

All cancellations must be confirmed in writing. Date of cancellation is the date upon which Hurtigruten receives the cancellation notice. Cancellation fees are calculated as follows:

 

More than 60 days before departure
-The deposit is retained

 

Between 42-60 days before departure
-30% of the total price of the trip

 

Between 28-41 days before departure
-60% of the total price of the trip


Between 14-27 days before departure
-90% of the total price of the trip

 

14 days or less before departure - 100% of the total price of the trip

 

In the event that one or more persons in the same cabin cancel their trip, the Hurtigruten reserves the right to change the cabin allocation for the remaining person(s). If a new cabin is allocated or the category of cabin allocated is changed, the price will be changed accordingly.

 

NB! For roundtrips, no changes can be made in the itinerary after the trip has started.

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Hurtigruten ASA  |  Visiting address: Havnegata 2, Box 43, 8514 Narvik | Phone: +47 810 03 030 | Fax: +47 76 96 76 01 | Email: firmapost@hurtigruten.com | book@hurtigruten.com | Contact